I want to thank the team at Taxibox Perth - specifically Steve and Andy - for such a great experience.
I had, unfortunately, underestimated the number of taxiboxes I required to move, which subsequently meant that I needed to request additional boxes at the very last minute. However, the Taxibox Perth team were able to help me out to ensure that all the boxes (including the additional ones I requested last minute) were able to be sent together and arrive at the same time in South Australia.
The third party removalists that I had requested - Fabio and team - were also extremely efficient, and took care in packing my furniture into the taxiboxes.
Thank you again for making a hectic interstate move easier.
First class experience and great service from start to finish. Would highly recommend Drivers are very professional and very helpful on drop off and pick up
The service was very expensive and the packing service was absolutely appalling.
For a simple pack, store and move service I paid $1685 including packing materials, which was way more than I was expected and was quoted. When I ordered 2 Taxiboxes according to their website calculator it should have been more than enough, but alas it wasn't. I had to order a 3rd Taxibox to a separate address with enormous extra fees and they couldn't accomodate an urgent request for another box. They didn't offer any of the promotions or specials for their stuff up either. I had to give up all discounts.
The Removalist staff told me an item of furniture definitely "didn't fit" so I had to arrange for separate moving of this item. When I ordered the 3rd taxi box separately, I managed to fit this item in myself... They also didn't pack a large flat piece of plastic into the box first, instead requiring me to stuff it in after. They also left out all of the fragile items such as 2 large TVs, when I specifically requested that these be packed. Grrrr! I also spent a large amount of time repacking the 2nd Taxibox because they didn't stack it properly leaving a lot of extra space. They obviously were not skilled in packing and loved leaving me behind with fragile and large items to pack myself into another taxi box.
I want a refund for the extra fees I paid as a result of their stuff ups and mucking me around, making my move way more stressful than it already was.
When I answered their feedback call and gave them all this feedback I was told that I would be contacted back by management ASAP, but never received a call...
Seriously impressed with my Taxibox experience. I moved things from a competitors storage facility in Melbourne to my home in Brisbane and the experience was seamless. I had really lovely drivers on both ends who were super helpful and had to call customer service several times to ask questions or change booking times - every interaction was a 10/10 experience. I would absolutely recommend them to help with a move and will use them again.
Cannot beat Taxi box and their service. Take great care with your stuff are very understanding to your needs. Very easy to communicate with. Great value for money. Had bad experience with a removalist company who damaged my deceased mums property so went to taxi box for next interstate transport of second load. Stuff arrived perfect condition and they allowed all the time i needed to unload taxi box. Cant rate them highly enough. Will only use them in the future as they made the whole experience stress free. Best company in the market and nit one item damaged. Thank you Taxi Box you are amazing
Staff very friendly too as well as delivery men. 100/10 10 βοΈ rating in my eyes
The customer service experience at TaxiBox has been exceptional. The team there are clear, kind and very helpful when it comes to everything you need to know about moving, storing and relocating your prized possessions. 10/10 recommend!
Well everyone was friendly which is good and I eventually got all my stuff which is also good. But there was lots that was not good.
Firstly when I first wanted redelivery I said off street parking. Then when I realised the box would have to be there for days and I changed it to on
street, the reason being parking can be difficult in the street but it would be impossible to have a box in the driveway for days because many people need driveway access. When the box arrived the driver said it was booked
for off street and he didn't
have a trailer for it. In other
words the updated order
(which I spelt out clearly) had not been updated. Fortunately the driver decided to give me someone else's trailer as he was picking another one up later. Full marks to the driver!
Secondly, I had booked and payed for removalists the same day. They did not appear despite repeatedly calling taxibox to find out where they were. I was assured every time that they were on their way. However they didn't come on the day
Thirdly, I called early the next morning (today) to find out when to expect them. I called three times. Every time I was told the removalists would call shortly after, but they didn't. Eventually in frustration I called taxibox a fourth time and insisted they give me the removalists number so that I could call them. With the number I called them and a time was agreed. They came on time and did the job quickly and professionaly.
The fact that they were a day late was never explained and is unacceptable. Also I paid an extra $50 because of "short notice". This is unacceptable seeing that they were a day late. This is something that taxibox must take responsibility for. I don't know exactly where the system failed but it was a very frustrating experience
Thank you,
Jonathan Holman
Steve the operator for my job was an absolute star. Did a great job and was very professional throughout I would highly recommend him for his outstanding client services. The HQ team was also first class in any communication and contact that I had with them. Especially Liz. Again highly recommend
For someone who needed to organise storage on the Gold Coast hassle-free and promptly, Taxibox was the solution for me. To know that I had options of packing my belongings or having someone do it for me was incredibly useful. I opted to do it myself as that is my personal preference. The delivery and pick up of my taxi box was a breeze. However, as a developing organisation, my experience with redelivery was an unusual one. I needed to work with policies with the new apartment and taxi box policies. The taxi box team delivered in the end; however, I needed to follow up on a specific request, i.e. the 30-minute redelivery express time frame. Being a single female, if I did not have time to ask for assistance from friends, 30 minutes was physically impossible for me or possibly anyone to unload the studio taxi box. I appreciate the extension of 1hour to unpack, which was a more reasonable time frame. I would suggest having a price for unloading time frame ranging from 30min - to 2 hours, depending on the size of the Taxi box. Overall, I would undoubtedly use Taxi Box and its services again. I must point out that the delivery drivers for both delivery and redelivery were outstanding, especially with all my requestsβhuge thanks to the Team.
Only downside was didnβt get my delivery time slot that I originally tried to book for, but I get it. People are sick. Just wouldβve been nice to have a heads up first arm and an explanation
Super great service. Prompt clear communication and execution of job. Could not fault this company. So much easier than hiring a truck and moving items into a storage unit. Taxibox is a great sized unit and convenient.
From the moment I started the journey with TaxiBox it has been nothing but great! They have done all they can to make the process simple and convenient. Other companies have been stuffy or didnβt want to bother with me because I am on a hill. TaxiBox was kind and worked with me but against me. I will always call them only from this day forward βοΈβοΈβοΈβοΈβοΈ
Iβve used Taxibox for several interstate moves in the last 4-5 years and I swear to god they just keep getting better! Their staff are all SO kind and so helpful, theyβre extremely efficient and have answers for all of my questions. Theyβve also updated their online portal which has made managing my little storage unit so much easier. They get a βhell yeah!!β From me every time!
Fantastic, on time and exactly as described. Website information was exceptional as was communication. The pickup and delivery drivers were wonderful too!
Steve delivered my boxes to a super tricky location and was amazing! He clearly loves his work and raved about his team and boss Ben! So lovely to hear and I cannot fault anything with the amazing service Iβve had. Liz in the office was also a massive help and went out of her way to help me. Will recommend to everyone!!
I want to thank the team at Taxibox Perth - specifically Steve and Andy - for such a great experience.
I had, unfortunately, underestimated the number of taxiboxes I required to move, which subsequently meant that I needed to request additional boxes at the very last minute. However, the Taxibox Perth team were able to help me out to ensure that all the boxes (including the additional ones I requested last minute) were able to be sent together and arrive at the same time in South Australia.
The third party removalists that I had requested - Fabio and team - were also extremely efficient, and took care in packing my furniture into the taxiboxes.
Thank you again for making a hectic interstate move easier.
First class experience and great service from start to finish. Would highly recommend Drivers are very professional and very helpful on drop off and pick up
The service was very expensive and the packing service was absolutely appalling.
For a simple pack, store and move service I paid $1685 including packing materials, which was way more than I was expected and was quoted. When I ordered 2 Taxiboxes according to their website calculator it should have been more than enough, but alas it wasn't. I had to order a 3rd Taxibox to a separate address with enormous extra fees and they couldn't accomodate an urgent request for another box. They didn't offer any of the promotions or specials for their stuff up either. I had to give up all discounts.
The Removalist staff told me an item of furniture definitely "didn't fit" so I had to arrange for separate moving of this item. When I ordered the 3rd taxi box separately, I managed to fit this item in myself... They also didn't pack a large flat piece of plastic into the box first, instead requiring me to stuff it in after. They also left out all of the fragile items such as 2 large TVs, when I specifically requested that these be packed. Grrrr! I also spent a large amount of time repacking the 2nd Taxibox because they didn't stack it properly leaving a lot of extra space. They obviously were not skilled in packing and loved leaving me behind with fragile and large items to pack myself into another taxi box.
I want a refund for the extra fees I paid as a result of their stuff ups and mucking me around, making my move way more stressful than it already was.
When I answered their feedback call and gave them all this feedback I was told that I would be contacted back by management ASAP, but never received a call...
Seriously impressed with my Taxibox experience. I moved things from a competitors storage facility in Melbourne to my home in Brisbane and the experience was seamless. I had really lovely drivers on both ends who were super helpful and had to call customer service several times to ask questions or change booking times - every interaction was a 10/10 experience. I would absolutely recommend them to help with a move and will use them again.
Cannot beat Taxi box and their service. Take great care with your stuff are very understanding to your needs. Very easy to communicate with. Great value for money. Had bad experience with a removalist company who damaged my deceased mums property so went to taxi box for next interstate transport of second load. Stuff arrived perfect condition and they allowed all the time i needed to unload taxi box. Cant rate them highly enough. Will only use them in the future as they made the whole experience stress free. Best company in the market and nit one item damaged. Thank you Taxi Box you are amazing
Staff very friendly too as well as delivery men. 100/10 10 βοΈ rating in my eyes
The customer service experience at TaxiBox has been exceptional. The team there are clear, kind and very helpful when it comes to everything you need to know about moving, storing and relocating your prized possessions. 10/10 recommend!
Well everyone was friendly which is good and I eventually got all my stuff which is also good. But there was lots that was not good.
Firstly when I first wanted redelivery I said off street parking. Then when I realised the box would have to be there for days and I changed it to on
street, the reason being parking can be difficult in the street but it would be impossible to have a box in the driveway for days because many people need driveway access. When the box arrived the driver said it was booked
for off street and he didn't
have a trailer for it. In other
words the updated order
(which I spelt out clearly) had not been updated. Fortunately the driver decided to give me someone else's trailer as he was picking another one up later. Full marks to the driver!
Secondly, I had booked and payed for removalists the same day. They did not appear despite repeatedly calling taxibox to find out where they were. I was assured every time that they were on their way. However they didn't come on the day
Thirdly, I called early the next morning (today) to find out when to expect them. I called three times. Every time I was told the removalists would call shortly after, but they didn't. Eventually in frustration I called taxibox a fourth time and insisted they give me the removalists number so that I could call them. With the number I called them and a time was agreed. They came on time and did the job quickly and professionaly.
The fact that they were a day late was never explained and is unacceptable. Also I paid an extra $50 because of "short notice". This is unacceptable seeing that they were a day late. This is something that taxibox must take responsibility for. I don't know exactly where the system failed but it was a very frustrating experience
Thank you,
Jonathan Holman
Steve the operator for my job was an absolute star. Did a great job and was very professional throughout I would highly recommend him for his outstanding client services. The HQ team was also first class in any communication and contact that I had with them. Especially Liz. Again highly recommend
For someone who needed to organise storage on the Gold Coast hassle-free and promptly, Taxibox was the solution for me. To know that I had options of packing my belongings or having someone do it for me was incredibly useful. I opted to do it myself as that is my personal preference. The delivery and pick up of my taxi box was a breeze. However, as a developing organisation, my experience with redelivery was an unusual one. I needed to work with policies with the new apartment and taxi box policies. The taxi box team delivered in the end; however, I needed to follow up on a specific request, i.e. the 30-minute redelivery express time frame. Being a single female, if I did not have time to ask for assistance from friends, 30 minutes was physically impossible for me or possibly anyone to unload the studio taxi box. I appreciate the extension of 1hour to unpack, which was a more reasonable time frame. I would suggest having a price for unloading time frame ranging from 30min - to 2 hours, depending on the size of the Taxi box. Overall, I would undoubtedly use Taxi Box and its services again. I must point out that the delivery drivers for both delivery and redelivery were outstanding, especially with all my requestsβhuge thanks to the Team.
Only downside was didnβt get my delivery time slot that I originally tried to book for, but I get it. People are sick. Just wouldβve been nice to have a heads up first arm and an explanation
Super great service. Prompt clear communication and execution of job. Could not fault this company. So much easier than hiring a truck and moving items into a storage unit. Taxibox is a great sized unit and convenient.
From the moment I started the journey with TaxiBox it has been nothing but great! They have done all they can to make the process simple and convenient. Other companies have been stuffy or didnβt want to bother with me because I am on a hill. TaxiBox was kind and worked with me but against me. I will always call them only from this day forward βοΈβοΈβοΈβοΈβοΈ
Iβve used Taxibox for several interstate moves in the last 4-5 years and I swear to god they just keep getting better! Their staff are all SO kind and so helpful, theyβre extremely efficient and have answers for all of my questions. Theyβve also updated their online portal which has made managing my little storage unit so much easier. They get a βhell yeah!!β From me every time!
Fantastic, on time and exactly as described. Website information was exceptional as was communication. The pickup and delivery drivers were wonderful too!
Steve delivered my boxes to a super tricky location and was amazing! He clearly loves his work and raved about his team and boss Ben! So lovely to hear and I cannot fault anything with the amazing service Iβve had. Liz in the office was also a massive help and went out of her way to help me. Will recommend to everyone!!
So easy to deal with Taxibox. Communication before pickup, during pickup, delivery to interstate and home delivery/collection is excellent. Had absolutely no problems and very happy with the service. Would strongly recommend Taxibox.
When your a moving or have a significant life changing event that requires storage and accommodation... Everyone seems to bend you over.. weather this be landlords, real estate agents, moving companies and traditional self storage.
Thank you taxi box and the guys in Greenacre for bending over for me... Bending over backwards to make delivery, access that doesn't break the bank
My Fiance and I moved from Adelaide to Brisbane. All staff for delivery and pickup were so lovely and helpful. There were a few issues with accessing our apartment in Brisbane. However, both staff members, Danny and Darren were absolutely amazing and so accommodating to help us get the Taxi box in an accessible position. Would highly recommend their service.
What a great service! Wow! Thank you :)
I hadn't heard of Taxibox until a friend told me about it. After nearly 20 years we decided to paint our house inside and out. I needed to pack up my house so the painters could move all the furniture. It was great to have the convenience of being able to clear out cupboards and pack boxes and take them to the secure and safe taxi box in our driveway, rather than do multiple trips to offsite storage. The convenience was wonderful. I could pack and unpack at my own pace. Delivery and pick up was very smooth and the Taxibox team all very helpful. I can highly recommend their service.
As a family of four in a two bedroom flat, Taxibox gives us that little bit of extra room we desperately need! AND the team offer incredible customer service, are quick to answer, and always happy to assist. Seriously a great company!
It was easy to arrange for a taxi box to be deluvered we kept it onsite at our property which made it easy to acess when we wanted. Great little storage container. It was easy to arrange puck up and quick pick up the next day.
Great experience with Taxibox. Arrived on time for both delivery and collection. Excellent drivers on both occasions. I also used removalists this time and they were amazing - great communication, arrived on time and completed the unpacking efficiently. Highly recommended.
Taxibox was recommended by a friend and my experience was as positive as hers. Straight forward processes and helpful people. Reasonable prices. Highly recommended.
Quite amazing what you can fit in these boxes and the process from booking online to delivery and pick up was first class all the way. Thanks and would highly recommend this business :)
Highly recommend the service for those with limited space or excess of anything you can not decide what to initially do with. Pricing was reasonable but did increase annually from $129pm. to $149pm.
Suggestion - set yourself a time for holding your container in storage otherwise it becomes expensive.
The process of from drop off to pick up was extremely smooth and box was placed exactly as I wanted it. Door facing in the right direction.
Very happy with the time frame they gave for delivery, a two hour window on an agreed date. I received a message from the company when it was on its way and an SMS from the driver.
Book atleast a month early as dates get booked out.
I found the rebook to have my container returned to me was a time consuming process. They have a calendar online, you choose your date from what's available but this still required a lengthy and convoluted phone call to sort out.
Nevertheless big thumbs up for an excellent service.
Above and beyond expectations!
The team at Taxibox are fantastic.
I was in a very difficult last minute situation and they managed to squeeze me in keeping me well informed every step of the way as to days and times.
They walked me through their size requirement section of the website and easily determined how many boxes I would need.
The boxes themselves were very clean, secure and weather protected.
Delivery was a breeze as they had done a satellite search on the property and had an idea of the lay of the land before arriving managing space and potentially problematic placement.
I haven't had a re-delivery yet as they are in storage but imagine that will be as effortless as the delivery of the empty boxes.
Honestly, this is so much easier than making many many trips back and forth from a storage facility loading and unloading repeatedly and including delivery prices it is comparable but with no trailer hire, petrol, and time!
I needed a short term storage solution while my two bed unit was undergoing renovation. Taxibox provided an excellent service - simple and efficient pick-up and delivery that saved me having to rent a van, find a place to store, and then repeat the process when the unit was ready. Taxibox provided clear information about pick up and delivery times, and a quick and easy process for collecting and dropping off the storage container. The customer support line (both email and telephone) was also very helpful.
Amazing Service.
Highly recommend Taxibox as the process was easy and everything went as planned. All staff members were polite, knowledgeable and communication was excellent.
Cost effective way to transport your items from interstate. Will certainly use them again.
Love how easy Taxibox is!
Prompt delivery, pick-up and drop-off at my new place. The movers were super helpful, put the box in the perfect place at both locations and communication was great. Highly recommend.
Taxibox is absolutely a 5 star experience regarding anything that happens within the Sydney Metropolitan area, but due to a move I had to relocate my contents outside of Sydney and that was surprisingly difficult (staff were very accommodating, but this is a scenario that their system doesn't do, which I didn't realise). Overall great company, except for weird situations like mine.
Super convenient and easy way to store and move. We had our belongings stored while we moved interstate, then once we bought our forever home, simply had the boxes delivered on the day of settlement. Couldn't be happier. Thanks Taxi box for being so easy.
I Hereby would like to Thank "Taxi Box" for an impeccable service, really a Top Notch Experience. It's been a brilliant experience from the get-go in mid July 2023 (Pick-up in Sydney), till the very end on 23. Jan 2024 (Redelivery-Drop-Off in Perth). No Hiccups, Not the slightest issues. Communication has been great, timing was accurate, people very friendly, pricing very competitive, no hidden fees, an absolute happiness.
I would not hesitate a second to recommend "Taxi Box" to others, simply put: a great company for moving/storage.
Regards, Mike.
RE: TAXI BOXI EXPERIENCE.
Hereby would like to Thank "Taxi Box" for an impeccable service, really a Top Notch Service. It's been a brilliant experience from the get-go in mid July 2023 (3 Boxes-Pick-up in Sydney), till the very end on 23. Jan 2024 (3 Boxes-Redelivery-Drop-Off in Perth). In between 6months of storage in Perth. No Hiccups, Not the slightest issues. Communication has been great, timing was accurate, people very friendly, pricing very competitive, no hidden fees, an absolute happiness.
I would not hesitate a second to recommend "Taxi Box" to others, simply put: a great company for moving/storage.
Regards, Mike.
Chris P was an excellent source of information and advice for our TAXIBOX needs. We were first time users and he made the experience very easy to complete. It was a pleasure working with him to fulfil our storage needs and the removalists were very well coordinated and exceptionally fast. There was no dilly- dallying they were working fast and smart in the loading an unloading of the TAXIBOXES. Would use TAXIBOX again without any hesitation. Thank you for your care and handling of our personal belongings.
These taxis boxes are the best thing since slice bread. It is the easiest way to move your gear. The delivery guy was lovlie, he placed my taxi box in a great place for me to have easy access to put my furniture in . Couldn't recommend them enough .
Thank you for making my shift effortless.
Nathan delivered and collected my boxes and this was a pressure job for me from the start Nathan was so professional and experienced he put me at ease and talked me through the process
Nothing was too much trouble
I would use this service again and have recommended it to others already
Great team clean product
Professional outfit
Until next time
Linda Taylor
Very impressed and amazed with how all my belongings faired in the TaxiBox for 18mths. Delivery and unloading was seamless and none of my belongings were scratched, broken or mouldy (including linen, mattress, TV, art, furniture etc.). Would highly recommend.
So good and so much cheaper than the rest. Had a box brought perth to brisbane, and even factoring in hiring a truck from central queensland to collect its still below half what every removalist quoted me. Very pleased
5/5 Excellent from initially enquiry to picking up the empty containers!
A huge thank you to the lovely driver who managed to scale our very steep driveway!!!
Delivery drivers are friendly and pretty skilled at where they can shove a Taxibox. Everything was on schedule, which was appreciated and critical when organising multiple people for the move. Communications were creative and fun - well done. Highly recommended.
TAXIBOX had incredible customer service and a great affordable product. Every interaction with the company was 5 stars. They dealt with our last minute changes and somehow managed to get everything delivered with a smile. Also! Nothing broke in our box from the move from Sydney to Melbourne. Would highly recommend!
Absolutely exceptional service every time. TAXIBOX must have a great work culture because the guys who drop off and deliver the boxes are always friendly, happy, polite, professional and know what theyβre doing. Grant dropped my TAXIBOX off a couple weeks ago and manoeuvred it expertly into a tight spot. Today Sean picked up my TAXIBOX up and he made it look like it was gliding through the air and landing softly on a cushion of clouds.
Incredible skill, care, precision and deftness. A pleasure to watch and always a pleasure knowing that TAXIBOX is a genius concept and reasonably priced,
always reliable with brilliant service (customer service when calling could improve).
The only snag is the limit of locations.. TAXIBOX doesnβt have a depot on the Sunshine Coast. Hopefully soon.
Be cautious with scheduled taxi box arrivals. Left my elderly parents worried and anxious for a whole day waiting and didn't turn up until the following day. This lead to repercussions with moving furniture and moving dates. There was no communication throughout the day from them.
I even emailed with a complaint and no replies whatsoever. they aren't even compensated. Will not consider them in future.
I had a fantastic experience doing an interstate move with Taxibox. The price was very reasonable and availability was very good. I got the dates I requested. It was super easy to book and the communication from the taxi box team member, Chris P, was outstanding. He was so helpful and responsive. Noting got damaged during the move and the pick up and drop off was flawless. Couldnβt recommend this company and Chris P
enough.
The drivers were fantastic to deal with and friendly. The company preformed professionally and it went exactly as planned. This was an interstate move with two difficult addresses (poor access) that couldn't be done with the usual shipping container. It worked out better and cheaper.
I used Taxibox for over 3 years after moving house. It was returned in great condition, and no mould/damp which was great. The service to ensure accurate delivery was well considered, and the driver very open to putting the box where best for us. Would definitely use again.
All staff were efficient, helpful and kind on the phone or delivering our unit. The website and communication is also excellent. Only suggestion is that having ties inside the units would be helpful.
Smooth friendly easy process from start to finish.
Moving house can be tense, but the taxibox process was actually fun. We ordered, our taxibox arrived we carefully filled it up and then sent our items off for their holiday.. we bought a lock, which I would highly recommend as the key tag is bright yellow and says taxibox! So when our items were returned we knew exactly where the key was.. it thank you!
Absolutely amazing delivery! Nathan was really friendly and communicative. We had a slight issue with where to put the boxes as the front lawn is a slight hill, and he was able to fix the problem within a few seconds! The organiser (Ronnie) was quick, effective, and communication was very smooth. The email detailing of what was to be expected was simple and yet a bit fun to read as well! I will be recommending this company to anyone who has to move and needs a storage company! Thank you all for your wonderful and quick service!
Overall easy & surprisingly friendly service!
Plus the website is great, modern and straightforward (playing tetris to earn discounts - I'm in! And the hold music is nostalgic gaming tunes). Booking was super easy with each step separate so not to confuse You.
Spoke to about 5-6 staff members across my enquiry, booking, transport and unloading process. All but 1 spoke as if they were a friend lending You a hand which was very comforting when moving interstate. It made the whole thing much easier and fun in a way.
My instructions were followed to the letter to unload in the driveway days prior to my arrival home, and same again at my destination in the correct spot whilst I was at work,
Only issue I had was the loop of the locking mechanism had broken off upon delivery (found the weld on the ground), so I was unable to lock it with a standard padlock. Being the weekend I couldn't contact Taxibox to ask for a replacement and I didn't have the time before travelling, so I managed to retrofit a flexible wire bike lock to keep the door shut, but soon after pickup I was called and told it the flexible lock was damaged in transit. So Taxibox said they could put their own lock on it until it was delivered and wouldn't charge Me the cutting fee. Leading up to delivery I was anxious that it would be delivered but I would not be able to open it since I didn't have the key (as Taxibox had replaced the lock with their own). Eventually confirmed they would leave the keys in the lock for Me upon delivery and it was a successful delivery, unload and pickup the next day.
It is a giant wooden box with a well made tarp strapped tightly around it, so plan for potential moisture since it's wooden/not air tight.
But I would definitely use Taxibox again! :)
Impressive! Streamlined operational service delivery and fast turnaround. No hassle process made easy online with a few clicks and a phone call follow up. Multiple payment options, scheduled delivery/pickup email and sms reminder updates and a driver tracking feature WOW. A special mention to the driver too who was friendly and professional. In my opinion TAXIBOX is second to NONE from start to finish.
JP was really helpful organising the taxibox and making sure they could get it up a steep drive with enough flat space at the top to accommodate the taxibox. Benny who delivered the taxibox was brilliant placing it exactly where we wanted it explaining everything about the taxibox really clearly.
Taxibox is an awesome completely worry free service. Stored an apartments worth of stuff intended for 2 months but ended up to be 3 years, delivered back yesterday, all just as we packed it, friendly helpful driver, came at the time they said and made sure the box access was right beside the gate. Will definitely use again and would recommend to anyone! π€
Taxi box was the best storage option for us! We moved overseas for 15 months and we got a taxi box delivered to our home and they took care of our belongings while we were away. Then, when we moved back to Australia, they sent the box to our new apartment and it was so easy to communicate with them, excellent service online, on the phone and with the drivers too. We booked 1 taxi box for our 1 bedroom apartment and it was enough space, we fit everything in it! 100% would recommend, it's way more affordable than storage units and great service!
What a great experience! Website is intuitive & easy to order. Prompt delivery. Great product range including insurance and packing options. They forgot by packing boxes & paper but was able to arrange prompt redelivery & rescheduled my pickup date at no cost.
We were hoping to save some money and book a shipping container to store our stuff while we do our reno, but that did work work out. Stoked we booked with Taxi Box. From start to finish this was the simplest and most flexible experience. The website is so user friendly, the guy who called to confirm was super informative and Danny the delivery driver was friendly and professional. Highly recommend.
Very happy with the service I received from Taxibox. Delivery and collection were both very easy and the people I dealt with were always very friendly and helpful.
Amazing service, I love how easy to book services, check info or change the date. The guy that dropped our boxes was so helpful and thourough. It would be lovely if the box a little bigger but I can fix my three bedrooms stuffs in 2 boxes with cheaper price compare to the others. So happy with the service and already recommended to my friends.